Dear Colleagues,

Every day, a diverse group of people, including patients, consumers, and members of different generations, puts their trust in our organization. They rely on us to take care of their well-being and guide them through the complexities of the healthcare system. Regardless of our roles within the organization, we all share the responsibility of fulfilling this important mission, knowing it profoundly affects the lives of those we serve.

In the healthcare field, where the journey is intensely personal and often involves supporting individuals during their most vulnerable moments, it's crucial that we approach our responsibilities with compassion, care, and humility. Our commitment to quality and excellence should be evident in every aspect of our work, from adhering to the highest standards to continuously improving. Ethics and integrity are not just values we talk about – they are woven into the fabric of our processes, shaping our organizational culture. Whether affiliated with VISTA DARMAN MELAL or not, our shared responsibility remains constant – consistently delivering quality and always keeping in mind the impact of every interaction or decision on the individuals we serve.

I am confident that each of you understands our Code of Conduct and the important role you play within it. Let's start and end each day with a focus on our fundamental purpose – helping those who rely on and trust us. By infusing our efforts with a steadfast commitment to quality, we have the ability to positively impact both our colleagues and the individuals we serve.